FAQs

The pools at Topsail Dunes and Villa Capriani are open seasonally (weather permitting). Usually they open in early May and remain open through late October.

The hottubs at Villa Capriani are open year round, unless they are undergoing maintenance or annual inspections.

We provide both a regular 8-10 cup drip coffee maker and a Keurig.

We supply fresh towels & linens for all of our homes. We also supply starter paper products & basic soaps. These include paper towels, toliet paper, hand soap, bar soaps, dishwasher detergent & liquid. All of our homes also include beach towels, beach chairs, and sand toys for the kids.

Check in is 4 pm ET. If the home is ready earlier, we’ll send you an email or text update. Occasionally we can accommodate early check-in times, especially if no other guest is checking out that same day. The cleaning crew needs time to get everything perfect for your stay.

Check out is at 10 am ET.

We have keyless smart deadbolt locks at each home, so you can go directly to the unit and check yourself in. On the morning of your check in, you will receive a private personal pin code to use on the main entry door which will automatically activate and deactivate for your specific stay dates & times. Please check your junk mail folder if you do not see the email. Contact us with any questions or concerns. There are physical keys at each home too ( just in case ).

Yes, of course! The wifi name and password Is located on the fridge in the unit & inside our guest welcome booklet located on the kitchen counter.

Cancellations received more than 2 calendar months prior to arrival will be refunded in full. If a cancellation occurs within the 60 day window, but before 30 days, half of the total deposits/advance payments will be refunded.  Cancellations or changes that are made within 30 days of the arrival date (including all cancellations of reservations made less than 30 days prior to the arrival date) will result in the forfeiture of the full advance payment/security deposit.  Early departure after check-in does not warrant any refund of rent or deposit.  Cancellation insurance may be available through your travel agent or www.insuremytrip.com and is highly recommended. 

ABSOLUTELY! We support our troops and first responders. We discount 10% from the base nighty rental rate.

At the condos grills are located in the common areas for all guests to enjoy.

At the townhomes we don’t provide a grill, but you’re welcome to bring your own or you may rent one from one of the local businesses. https://www.surflineproperties.com/wp-admin/post.php?post=4566&action=edit#shopping or https://www.surflineproperties.com/local-scene-activities/#services

We earn it everyday, with every stay. We’re AirBnB SuperHosts & VRBO Premier Hosts – have been for all 4 years we’ve been hosting. Our reviews, comments, and testimonials have not been scrubbed or edited. And more importantly, none of them have been cherry-picked or excluded from this site. What you see is what you get. It’s just that simple.

Yes we rent for longer terms during the fall, winter, and early spring. Off season rates apply Oct 1st through April 30th. We’re happy to discuss the details and provide a quote, just submit your question or preferred dates.